Data Analyst II – Availity – Remote

At Availity, we’re transforming the healthcare landscape. Headquartered in Jacksonville, FL, with a growing office in Bangalore, India, and a dynamic remote workforce across the U.S., we’re a global leader in healthcare engagement solutions. Our platform connects over 2 million providers to health plans, processing more than 13 billion transactions annually, making us the heartbeat of an evolving industry.

We’re driven by a simple but powerful mission: bringing the focus back to patient care. If you’re passionate about innovation, collaboration, and real impact—this is the place for you.

Why Join Our Team?

• A tight-knit, collaborative team that values positivity and innovation.

• Remote-first culture with social virtual meetups every other month.

• Clear career pathways to grow into roles like Data Analyst III, BI Engineer, Data Scientist, or Manager.

• A certified “Great Place to Work” with numerous workplace awards for culture and inclusion.

About the Role

As a Data Analyst II, you’ll support health plan customers in leveraging Availity’s business intelligence tools for data analysis and reporting. You’ll provide training, troubleshoot issues, and ensure reporting needs are met—all while building strong customer relationships.

You will:

• Train and assist customers on BI tools (e.g., Cognos, Tableau, Power BI).

• Build custom reports and dashboards; assist in complex data requests.

• Monitor and respond to customer inquiries via email and JIRA.

• Lead recurring calls with health plan clients.

• Collaborate cross-functionally to resolve data issues.

• Document data problems and assist in data cleaning and processing.

• Support team projects and ad hoc requests.

What You Bring

Required:

• Associate degree or equivalent experience.

• Proficiency in SQL.

• Experience with BI tools (Cognos, Tableau, Power BI, etc.).

• Strong communication and relationship-building skills.

• Ability to manage multiple tasks in a dynamic, fast-paced environment.

• Proficiency in Microsoft Office (especially Excel).

Preferred:

• Prior experience in a Data Analyst or Business Analyst role.

• Familiarity with the healthcare/payer/insurance industry.

• Experience with AWS QuickSight.

• Strong skills in Excel, dashboard creation, and dataset management.

Work Culture & Benefits

• Unlimited PTO for salaried associates, 9 paid holidays.

• 401(k) with match, healthcare, dental, vision from Day 1.

• $250 annual wellness reimbursement (fitness programs, races, etc.).

• Paid parental leave (birth and adoptive parents).

• Tuition reimbursement.

• Active Diversity & Inclusion groups (e.g., AvaiLadies, Beyond Black, HOLA, Availity Pride).

• Extensive volunteer and community engagement programs.

Interview Process

1. Recruiter video screen

2. Panel video interview

3. Manager video interview

4. Final video interview

Video participation is required for all virtual meetings to promote engagement, security, and collaboration.

Important Notes

• Employment eligibility verified via E-Verify.

• Drug test required prior to employment.

• Availity is an Equal Opportunity Employer committed to a diverse and inclusive workforce.

Ready to reshape healthcare with us? Apply now and be part of something meaningful.